RVAA’s Ongoing Relationship with the RV Industry


 

From the very inception of RVAA, our members have worked in conjunction with other industry associations for the betterment of the recreational vehicle industry. RVAA has a long history of working with the RV Dealers’ Association (RVDA), the RV Industry Association (RVIA) and the National Association of RV Parks & Campgrounds (ARVC).

Keeping a vibrant parts & accessories supply chain is crucial not only for the success and profitability of RVAA’s many members, but also for the host of RV manufacturers, RV dealers, RV parks/campgrounds and RV retail stores in this industry. The founding fathers of RVAA, then WDA, realized early on that much could be accomplished by working together with the other RV trade associations.

A perfect example of this was the 2008 Committee on Excellence task forces RVAA worked on in conjunction with RVIA, RVDA, and ARVC. The taskforces were charged with coming up with recommendations to improve what was then reported as dismal RV-consumer satisfaction. The five task forces were separated into five categories: Replacement Parts Availability, Customer Warranty, Industry Communication & Support, Industry-Wide Training and Product Quality. To read their finished reports go to:http://www.rvda.org/AM/Template.cfm?Section=home1&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=4499(Please note an RVDA log in is required)

Not only did various RVAA members actively participate in the taskforces, past RVAA President Ellen Keitzmann of Blue Ox chaired the Customer Warranty taskforce, and past RVAA President Stan Sunshine of Stag-Parkway chaired the Industry Communication & Support task force. Former Executive Director Karl Etshied served as RVAA’s staff liaison for the Committee on Excellence.

While RVAA has participated on major endeavors like the Committee on Excellence task forces, it also works with the other trade associations on smaller but no-less-important projects.

RVAAs’ members continue to supply educational speakers for RVDA’s national convention on topics related to the aftermarket. The Association has also provided contributing writers to RVDA’s trade magazines RV Executive Todayand RV Technician. In 2006, RVDA President Mike Molino was awarded with RVAA’s Industry Partnership Award. The award was then given to RVIA’s President Richard Coon the following year in 2007.

RVAA members are also very active within RVIA. Carl Pfalzgraf of Atwood Mobile Products is the former chairman of RVIA. He also served as the chairman for the Supplier Committee for many years. RVAA members Kevin Phillips of Thetford and Jeff Rutherford of Carefree of Colorado currently serve on RVIA’s Board of Directors.

RVAA board member Craig Floyd of Technology Research Corp. is the current chairmen of RVIA’s Supplier Committee.  Serving with him on the committee are Phillips of Thetford and Mike Farmer of Carefree of Colorado.

Dana Nelson, RV Pro


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